Back Office Works Pty Ltd provides BAS Services (including advice, interpretation, interactions with the ATO, lodgement of forms in respect to GST, BAS, Payroll and Superannuation Guarantee). We hold current BAS agent registration as legally mandated for providers of these services and our Registered Agent (RA) number is 26133978.
The Tax Practitioners Board (the Board) regulates Registered Agents. We are subject to the Code of Conduct prescribed in the Tax Agent Services Act 2009 (the Act) and additional determinations.
We are also required to adhere to the Australian Taxation Office’s (ATO) requirements in our interactions with their Online Services and use of other relevant software.
We advise as follows:
To the best of our knowledge and based on all information known to us, we:
- Have not committed a prior material breach of the Act or instruments made under the Act.
- Are not being investigated by the Board on any matter.
- Are not subject to any sanctions imposed by the Board.
- Do not have any conditions applying to our registration.
- Have not been disqualified from providing services.
- Do not have as employees, nor engage with others, persons who have been disqualified from providing services.
- We have appropriate and required processes and systems of supervision and quality control of all work performed on our behalf.
- Have not had any charge or conviction relating to an offence relating to fraud or dishonesty.
- Have not had any imposition of a promoter penalty under the tax law; or
- Had any charge or conviction relating to a tax offence.
We are not aware of any matter that we have not otherwise discussed or presented to you that would significantly influence your decision to engage or continue to engage our services.
If you have any concerns that you would like to discuss, please contact us.
Register of Tax Agents and BAS Agents
The Board maintains a public register of Tax Agents and BAS Agents, which contains registration details of registered, suspended and deregistered tax and BAS agents.
The register is available at https://www.tpb.gov.au/public-register. Our RA number, 26133978, may be searched on this register for verification purposes.
Guidance on how to use the Register is available at https://www.tpb.gov.au/help-using-tpb-register
Complaints
We encourage our clients to discuss any concerns with our service with us first to give us the opportunity to respond to any misunderstanding or any performance issues. We can be contacted through your preferred means and our details are on our contact page.
Complaints about the services you receive can also be made directly to the Board. The Board’s complaints process is explained, and the online form is available at:
https://www.tpb.gov.au/complaints
Statements Made to the ATO
In our role of providing services to you, the law states:
We must not make a statement, prepare a statement, or permit an entity to make or prepare a statement to the commissioner that:
- Is false, incorrect or misleading in a material particular.
- Omits anything that causes the statement to be misleading.
If, after making a statement, based on subsequent information, it is apparent that the statement is false or misleading in a material particular, then we should discuss any further information that indicates the statement is not, in fact, incorrect.
If we have reasonable grounds to believe that the false or misleading nature of the statement resulted from:
- Failure to take reasonable care in connection with the preparation or making of the statement; or
- Recklessness as to the operation of a taxation law; or
- Intentional disregard of a taxation law.
Then we must advise you:
- That the statement should be corrected.
- The possible consequences of not taking action to correct the statement.
Our responsibility to take further steps if required.
If the statement is not corrected, we may have to withdraw from providing any future services.
We also note that in the event that the statement is not corrected and the false or misleading statement has caused or will cause “substantial harm” to the interests of others, the law requires us to notify the ATO that a statement that has been made should be corrected.
This information is true and correct at the time of making this statement. Any change to this information will be updated within 30 days of us becoming aware of any required amendments.
If you have any questions or concerns regarding our disclosure statement, please direct them to info@backofficeworks.com.au
The information contained in this Disclosure Statement is required to be provided by TASA 2009 Sn 45(2) and is required when an entity is considering engaging or re-engaging a registered BAS Agent or upon request.